Terms And Conditions of Sale

Terms and Conditions of Sale

GENERAL

These terms and conditions form part of the contract (agreement) between V-Mech Automotive Service & Repairs Pty Ltd A.C.N. 614 540 206 as trustee for K & S Family Trust ABN 45 385 121 439 trading as V-Mech (we, us and/or our) and the customer (you) which is formed when:

  • you sign a document issued by us that describes services that we will perform (Work Order); or
  • you give us possession of the key or leave the key in your vehicle and by doing so you also authorise us to perform the agreed services to your vehicle; or
  • when we agree to sell products to you, or when you book and/or pay for our products or services via our website.

You acknowledge that these terms and conditions and the Work Order embody the whole agreement between you and us. You agree that the scope and terms of the Work Order (including prices and quotes) may change as a result of updated instructions from you. By offering to buy products and/or services from us and/or by providing a Work Order you agree to be bound by this agreement.

 PERFORMANCE & SERVICES

We agree to perform the services described in the Work Order as amended from time to time.

 

  • PRICING

All our prices and quotes include GST unless stated otherwise. A quote or price is only binding on us when the agreement is formed. The scope of work and pricing in the Work Order may change as a result of your instructions given at any time.

 

  • PAYMENT

You agree to pay us in full for all services rendered and products supplied before removing your vehicle and/or the products from our premises, unless otherwise agreed. You further agree that payment of all amounts for work contemplated by the Work Order as amended, and all amounts set out in the Work Order, become due upon completion of the work and must be paid by close of business on the day of completion of the work, unless we have agreed in advance otherwise.

 

You will pay our costs and disbursements incurred in pursuing any recovery action, or any other claim or remedy, against you, including collection costs, debt recovery fees and legal costs on an indemnity basis. Such costs and disbursements will be due and payable by you to us irrespective of whether pursuit of the recovery action, claim or remedy is successful. You will also pay interest at the rate of 10% per annum on any outstanding monies outside of payment terms from the date the amount fell due until payment is received.

  • TITLE

Ownership of the product (including as part of services rendered) does not pass from us to you until you have paid for the product or services in full. Products supplied by us will be at your sole risk immediately upon delivery to you or into a third party’s custody on your behalf (whichever occurs sooner).

 

  • GUARANTEE

We make no attempt to exclude the guarantees provided under the Australian Consumer Law. For major failures with the service, you are entitled:

 

  1. to cancel your contract with us; and
  2. to a refund for the unused portion, or to compensation for its reduced value.

Our guarantee below is provided in addition to your rights under the Australian Consumer Law.

 

Product / Service Guarantee Period
New parts As provided by the Manufacturer.
Tyres As provided by the Manufacturer.
Batteries As provided by the Manufacturer.

This warranty will not apply:

 

  • to normal wear and tear;
  • where goods come to the end of their natural service life;
  • to maintenance items such as globes, wiper blades, lubricants and fluids;
  • where the defect is a result of alteration, accident, misuse, abuse or neglect, or unsafe or inappropriate driving practices; or
  • where the goods are subsequently repaired or modified by a service agent not authorised by us.

 

  • LIEN

You acknowledge that we have a lien (under general law or equity) over all products in our possession belonging to you, including your vehicle and all goods in or attached to your vehicle (Lien),  to  secure  payment  of  any  or  all  amounts   outstanding  from   time  to  time.   You agree that we may, at our discretion, exercise the Lien in respect of any due and unpaid amounts outstanding by you and may retain your vehicle and/or any goods in your vehicle and serve notice on you requiring immediate payment of the amounts outstanding by you.

 

  • ABANDONMENT

You agree that if any payments remain outstanding and your vehicle and/or goods have not been collected within one calendar month of us providing notice to you, and if we do not hear from you after making reasonable attempts to contact you, we may and will dispose of your vehicle and/or all goods in or attached to your vehicle in accordance with any applicable legislation relating to the disposal of uncollected goods and vehicles without further notice or liability to you.